Aldo
Never again! - boots

I bought a pair of boots at Aldo online, received them only to notice that the seam was not sewed. I went to an Aldo store to see if they could be repaired, they took the boots and said it could take 1-2 weeks and they would call me. 2 weeks later no call, I call them, they haven't been sent out yet. Two more weeks go buy no call, I call again, oh now the boots can't be repaired! So a month goes by and no one tries to contact the customer to let the customer be aware of the situation, or send out merchandise to be repaired after 2 weeks. On top of that they didn't have that boot in stock and couldn't order me another pair and when I decided to get a different pair of boots they didn't have those either and also couldn't get them from another store. They couldn't refund my money so they gave me a gift card for the amount of the boots, only to use for in-store purchases only. The next day I look online to see the original boots I wanted in my size, that they said they couldn't order. Needless to say aldo's boots are trash and the place blows. Now i know not to waste my time or money on such a shity place with service that sucks. Thats ok cause I love to buy boots and most certainly give my business to such a rip off place. Thank you!:)

Company: Aldo
Country: USA

  <     >