California Data Recovery
Damage beyond repai

Up until I paid the $249 base payment in order for them to start thework to recover my data, they were professional... It went alldownhill after that, I mean way down:

- They didn't respect the deadline: I gave them 2 weeks and after almost 4 weeks they were still not done.
- They lied to me like a was a complete moron, on everything, gave bogus excuses, etc.
- They were not returning my calls or emails.
- They broke my external hard drive that I brought to them to copy my data on, and it was perfectly working fine before that.
-I went to their office on several occasions to pick up my data/laptopas they promised it would be ready on X day, but it was not... I waseven told that "they didn't have time to take care of me as they hadmore important customers to take care of"
- They incorrectly handledmy hard drive (at this point I really think they intentionally damagedit). It was spinning fine when I brought it to them... I had a software problem, but now the hard drive doesn't spinat all and they lost ALL my data.
- And guess what happened when Ipicked up my laptop because I couldn't deal with them anymore? Theygave it back to me without the hard drive... I had to drive back therefor a 5th time.

If you deal with them, be aware that the serversare NOT at their Fairfax location, but in Phoenix. They apparentlyhave 4 servers, and one of them was defective at the time I brought mylaptop there... Of course they uploaded my data to the defectiveserver and that was their excuse for not meeting the deadline... Doyou know a lot of data recovery companies that would take 2 weeks torepair a server when it's the core of their business??? And why notjust transfer my data to another server and be done with it??? Ohyeah, because they damaged it beyond repair.

I tried to get arefund from my credit card company and filed a complaint with the BBB, but none of them thought I was exploited enough to get a refund... BECAREFUL WHEN DEALING WITH THEM, BE VERY CAREFUL, because the initialpaperwork they make you sign covers them legally, however badly theyhandle your case, you can't get your down payment back.

Company: California Data Recovery
Country: USA
State: California
City: Los Angeles
Address: 369 North Fairfax Ave., Suite 5
Phone: 3239440822
Site: californiadataservices.com

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