Light In The Box
Scam

Want to throw your money away real fast and get frustrated at the same time? Order something from Lightinthebox (dot com)! They are a Chinese company that lures internet shoppers with fantastic deals. I had to gamble with them because I couldn't find a video door phone anywhere at a decent price. My first hesitation was having to use my PayPal account. Stupid me. But for $140 (compared to $500 elsewhere), I bit the bullet. They put emphasis on pre-sales promises, so you feel good until you commit your money.

Product that arrived didn't even have a U.S. Compatible plug. It took weeks of delayed email back and forth to clear that one little mistake they made. It took more weeks for them to ship an adapter. It took still more weeks of slow, delayed, annoyingly bottom priority email that they hardly read or understand to get a tracking number for the adapter. Sorry but they got your money already. You get the slowest parcel post mail without tracking.in the meantime, they repeatedly send you the refund form to fill out because that's they first reaction. Or maybe they're so used to it. But you won't get your $40 shipping cost refunded. And you have to pay your own $40 shipping to send the item back. And they won't refund until they get back their crappy item.

Lo and behold, the rinky * power adapter arrives. It's the cheapest plastic thingy ever. And still, the device does not work. It compares to a pop-up toy that comes out of a gumball machine. So yes I have to consider shipping it back at my cost because there's no warranty.

I'm a loser. I gambled, and I lost.

Company: Light In The Box
Country: USA

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