Zales, Piercing Pagoda, Silver & Gold Connection, Plumb Gold, Bailey Banks & Biddle, Etc
Defective jewelry is not refundable - even for store credit!

I bought a navel ring for my vacation 3 days before it. I placed my cute new navel ring in on the night before takeoff. I understood that "body jewelry" is not RETURNABLE because of sanitary reasons; however, when the cheaply made jewelry breaks at the weld spot two days later - the defective jewelry cannot even be credited as a "defect" and no store credit will be given either - All I can say is thank God I didn't go with the $90.00 ring, because I would have been even more ripped off. The sanitary "return/exchange policy" I fully agree with. But come on - in two days the weld breaks and they won't even take responsibility 4 their "junk" they sell??? That is just down right bad business!!!
Basically, they should just state: "once you buy this, you're stuck with it - even if it breaks on the way out of the bag" No one should patronize this place!!! EVER AGAIN - I know me, my family and my friends won't - we are well aware of their HORRIBLE Customer service. You should be aware as well and stay away!!!

Company: Zales, Piercing Pagoda, Silver & Gold Connection, Plumb Gold, Bailey Banks & Biddle, Etc
Country: USA
Site: pagoda.com

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