Restonic Mattresses
Terrible customer service

Like a few of the others on this website, we've had a experience with Restonic. After just 8 weeks of utilizing the bed, we've craters within the mattress and backpain. After contacting Restonic headquarters, we were aimed to some producer in N.C., named Coalition, and informed they might manage the guarantee. (Restonic evidently subcontracts their work-out...) We were necessary to complete and return an application and requested to do a 'chain check', whereby one draws a chain over the bed of course if the loose region does not review 2", voila, you'll be informed that the bed doesn't have issue. Exactly what a laugh! Any legitimate check for assistance can only just be achieved with fat about the bed. A sponge might move the 'chain check'! After waiting 5 MONTHS without any reaction, I named Coalition again and was informed they have been attempting to achieve our store (for 5 weeks?) which the shop seemed to be running a business no further. Consequently, they'd be utilizing an "impartial" evaluator named Bed Marshals. (Notice law enforcement-like meaning of the title. We're currently being handled as if we've dedicated a crime, after having invested $2,000 on the fresh mattress of terrible quality.) I had been informed that Bed Marshals could be touching us inside a week, then might examine the mattress, then create a statement to Restonic, after which we may ultimately acquire some term from Restonic on if they thought like changing our mattress. I am confident this can consider many more months.

I've never had an event such as this with purchasing a bed, never needed to return one, and that Iam old enough to possess purchased many. Our guess is the fact that Restonic may stonewall with this, by another remarks I Have read on the internet. I'll publish again by having an update after I have one. I most surely need anybody to not buy a Restonic item.

Company: Restonic Mattresses
Country: USA

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