VENUE.com
I cancelled an order before it shipped. Company refuses to credit account

In august of this year I ordered a netbook from venue. I decided to cancel the order because for starters the netbook was 2xs as much with them as it was in the stores plus it took them too long to ship. To make a long story short I get a call from the bank that issues the card to inform me that my account is delinquent I told them that's impossible because I cancelled the order and closed the account on the same day plus I never received the merchandise. They said that Venue never contacted them and now I must submit a letter to them informing them that I'm disputing the charges. I contacted Venue on several occasions I'm put on hold for 20 minutes at a time, I'm switched from person to person and I'm still not getting anywhere. I spoke to one perason that said that they informed the credit bureau that I closed the account but yet and still the bank is still saying that I owe them and I"ve spoken to the same person twice who keeps informing me that someone will call me back on this issue but in the meantime my credit ratiing is going down a notch each day this isn't taking care of. Don't do business with this company. If you need or want something that bad you're better off with one of the rent to own companies.

Company: VENUE.com
Country: USA
Site: venue.com

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