Aaron's Sales And Lease
Rented Bunk Bed Delivered With Fleas, Dirt, Missing Parts

This is really going to gross you all out! My boyfriend and I recently got a really nice bunk bed from Aaron's (rent to own). We (including my kids) were all excited. The kids share a room, so now they would get not just a cool bunk bed but more room to play!

We received the bed on a Monday, and there were missing parts, so they had to deliver them the next day. Once the delivery men left, I checked the bed out, and obviously it was not the one we were told we would get. There was gum stuck all along the end of the bed, and it had tons of dog hair, dust, and cobwebs too. One drawer had what appeared to be bird feces in it. As disgusting as it was, I just cleaned it and everything was okay.

Two days after delivery, I found a flea in my restroom! We do not have pets, so I talked to my boyfriend and concluded it could not be a flea. The following morning I was getting breakfast ready for my kids when my son (he is 3) came to me complaining that he had itchy bumps. He had a terrible rash along his lower back. Still not putting this together, I went on with the morning, reached for a cereal bowl, and there was a flea. Then it clicked! We checked the bed closer and found tons of fleas under where the mattress rests. I was so disgusted.

Right away we contacted Aaron's. The manager said they could not give us another bed, but they would replace the drawers. Like that makes anything better! Not even a sorry! So right away I got online and found a website where I read more about Aaron's. I was shocked! I read a story about how they would not pick up items that needed to be returned just so they could continue to charge the customer. So we contacted Aaron's and told them we would accept their offer. While waiting for the delivery men, we moved the whole bunk bed out to the front porch. When they arrived, we told them to just take it!

Company: Aaron's Sales And Lease
Country: USA
State: Michigan
City: Holland
Address: 2451 van ommen dr. suite a
Phone: 6163699999

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