A and E Factory Service - Sears
Warranty on hot water heater is a ripoff

Do not buy a water heater from sears they will give a warranty.

I purchased a hot water heater 5 years ago. The thermo couple went out

On the unit. The tank was still under warranty but they will charge you

A 65 dollar service call fee. Then charge you for the parts that are under warranty. Now here comes the ripoff, you can't buy the part from them they only sell the parts to sears reps.

Now if you do get them to sell the part that is under warranty they charge you $141.00.

Bottom line your going to pay regardless of warranty

Company: A and E Factory Service - Sears
Country: USA

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