CertainTeed
Bad service

CertainTeed may be the producer of the roof tiles on our house, bought recently-built-in December and warranteed for 50 years. The roofing tiles didn't seal, and started coming down throughout the initial surprise period in 2005. This specific top was chosen because of its statements to endure extreme weather. I've worked directly with this roofing and contains been proven to me by him the top was mounted properly and based on the CertainTeed's requirements.

Every winter since, we extended to see tiles coming down and flapping freely within the breeze. Fundamentally, the expense of fixing setback-offs every year certain people that CertainTeed should be held responsible. We experienced their state process and were informed the top was not nailed down precisely. The photocopy of that which was "incorrect" was proven to me by my top specialist to become false - the fingernails were positioned just as needed. Moreover, the nail location won't hold-down a shingle that's not covered, wherever it's. The kind of top we bought includes a home-wax onto it.

I directed this out to CertainTeed and advised them that actually extra fingernails that my roofing included weren't effective in keeping down tiles since the tiles hadn't covered! I subsequently got a notice - totally independent in the "standard" outcomes of the laboratory check on our tiles - stating the tiles were "not utilized" precisely. This kind of shingle is self sealing; the roofing doesn't utilize a seal whatsoever. Our guarantee state has been taken down as certainly as my top is. We settled $1120 to possess our roofing palm seal the tiles to ensure that we might remain dry this winter. Palm closing isn't a requirement of installing of these tiles, but instead a helpful measure. Your request CertainTeed to pay us for that price of palm closing was refused.

Company: CertainTeed
Country: USA

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