Qwest Communications
Slammed me

A couple of months ago the long distance portion of my local Pacific Bell phone bill contained a new name: Qwest Communications. I very seldom use my landline for long distance, since it is free on my cell phone, and the amount of the bill was small, so like a dummy, I ignored it. So after a couple of months, and after my wife made a couple of long distance calls the bill was about $30, so I called Qwest to ask who they were. When I finally reached them, a woman told me that my local carrier has the right to change long distance carriers on my behalf and that most likely this was what had happened. I should call Pac Bell. She refused to disconnect me.

This of course made no sence and when I finally got through to Pac Bell (which is hard work) they told me that Qwest would have to make the change. So, I went on with life, meaning to call back, and feeling frustrated, and then Qwest sent me a collections notice and turned off my long distance. When I called Pac Bell, they told me I had been "Slammed" and finally gave me a different long distance carrier.

Qwest obviously has a strategy of attaching to your service and then counting on your being too busy or neglectful to notice. It's a pure scam. Watch the long distance portion of your bill.

Company: Qwest Communications
Country: USA
State: Kentucky
City: LOUISVILLE
Address: PO BOX 856171
Phone: 8008602255

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