Ray's Apple Market Grocery Store
Poor Customer Service
- 09-11-2009
- 4
I bought some pre-sliced cantaloupe for $2.79 from Rays Apple Market on Thursday. On Friday morning I discovered the cantaloupe was spoiled and threw it away. I went back to the store Friday afternoon with the receipt and requested a credit toward another container of cantaloupe. The store manager, Patty, asked for the old produce. I told her that I had thrown it away. She said we cannot offer a credit without the original produce. I stated I didnt want to carry spoiled cantaloupe around for the day at work just to exchange it. She then threw up her hands and told the clerk, Just give him his money backjust give it to him! What customer service! I have spent literally thousands of dollars this past year in groceries at Rays Apple Market, and the manager is going to argue with me over $2.79! Ridiculous!!!
Company: Ray's Apple Market Grocery Store
Country: USA
State: Kansas
City: Manhattan
Address: 222 North 6th Street
Phone: 5871120