Ziebart
Disrespectful and unprofessional

In the beginning, Ricky was really confrontational. We'd been looking around and evaluating various decay protection solutions available. I'd spoken to many diverse Ziebart places, Decay Check and many nearby body stores. After reading all attributes, after my own study, and centered on several tips from body stores, we went with Decay Check and had the support conducted today, before going to Ziebart.

While Tim discovered, he began with "Oh, they're still running a business?" and proceeded to try and promote us on the decay security providers while downplaying Decay Check and declaring they're just treating sign water on my automobile (which is really a really severe accusation to create without evidence). I advised him that I'd previously requested around and created my choice and he didn't have to sell me this support, particularly considering we'd previously had it completed.

Throughout The next five minutes, I proceeded to inform him atleast 6 more occasions to not sell me anything, that used to do not need to go over it, and point-blank INFORMED him QUIT TALKING ABOUT THIS. What did he do? He extended to try and inform me I was incorrect, he was not attempting to sell me something, he simply wished to "guard" me.

Among The occasions I told him to prevent referring to it, I advised him after I had a remote starter placed on by another Ziebart area, that location had previously destroyed their odds for my potential company (these were also lazy to place a remote beginning about the right method and stated they had a need to record my 2nd key up underneath the dash to be able to get it to work right. After I told them that was undesirable, he created a large manufacturing about how these were likely to need to perform delayed to obtain it-done, it wasnot reasonable, I was being uncommon, etc.incidentally, that area was: 8998 East Washington St.indianapolis, IN 46219 Phone: 317-897-0560), and Harry was well on his way to dropping my business-as well.

It got to the stage he was creating a picture before additional clients and that I ultimately simply abandoned his present tirade, and requested him if he'd all he had a need to deploy the remote starter. He explained he did after which had the audacity to-go into another sales hype. I wound up simply strolling on him.

Later the region Customer Support Supervisor named to go over my knowledge. Following a 10-minute discussion together, it boiled-down to "I am sorry, but he was simply performing his work". Therefore, Ziebartis work now's to deal with clients disrespectfully?

When you attempt to follow-up with Ziebart corporate, they make use of the "they're a and we're not accountable for their steps" to obtain out-of any responsibility or problem for that customer.

Let Us just state, there'll not be considered a third-time, and if you don't like being jerked around and handled as if you have no idea something, I really hope you are able to prevent this encounter with this horrible organization.

Company: Ziebart
Country: USA

  <     >