Rebecca Midkiff
DIYCosmetics False advertisement. Amount of purchased products are actually half than stated on the website. A half ounce container of product labelled 1 ounce. London

A few month ago, I have purchased 13 micas (x2) 1 ounce of each, 7 oxides (x2) 1 ounce of each, extra 6 oxides, 1 ounce each and only ended up with half the amount of what I expected.

As I weighed the product without it's packaging, I was shocked to find that most were only 1/2 an ounce and a few were even less than half! (as shown in images 1 & 2)

Sure it's 1 ounce or almost IF I weigh the product with it's container!

I even posed as a new customer using a different email address and enquired about the Micas correct amount and the email went as followed:

On Thu, Aug 27 at 12:02 PM, I wrote:

Is your Ultra fine Mica a pearlised one or matte?
Also is your 1 ounce mica sold exactly as 1 ounce or is the 1 ounce a netweight
including packaging?
Thanks

28 August 19:31: 43
Hi Poppy it is more Matte as it's very fine. It's one once by weight not including the packaging.
Cheers

I received my purchases of oxides & Micas in a half ounce container labelled with 1 ounce! I am offended that I could be fooled by such an obvious thing.

I have purchased other oxides from other sites and they always come in a much larger 1 ounce containers so I know the difference.

I have contacted Rebecca recently and have not recieved a reply as yet. I'm appalled as I have paid twice as much for less of the product. A total rip off if you ask me.

... And false advertising to mislead customers like myself.

Company: Rebecca Midkiff
Country: USA
State: Arizona
Site: diycosmetics.com

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