Rocket Communication Svcs, Inc Transaction Clearing
Company takes advantage of unsuspecting consumers by adding miscellaneous charges to your phone bill without authorization from consumer and AT&T lets them!

Rocket Communication Svcs, Inc knowingly added a fee for EFAX & VMAIL to my AT&T phone bill without any authorization from me. A fee of $12.95 plus taxes came to a total of $14.31 added on my phone bill for new services provided. New services that were never asked for and that AT&T just added on without confirming with me that this service was wanted by me.

The phone number that is listed on my phone bill to contact them with any questions I have is not being answered by anyone. I get as far as entering my phone number and pressing 1 for English and then I am cutoff. As far as trying to contact AT&T, yesterday I was on hold for 42 minutes before I gave up.

I don't know if I will get any answers from AT&T because they state right on the bill that if I have any questions about this new service provided I should call the number of the provider which is Rocket Communication Svcs, Inc which is not taking calls.

Could AT&T be working with this scam?

Consumers beware and check your bill every month. I am determined not to pay this charge and have it removed from my bill and I will keep calling until I can find someone who will talk to me about the problem. After all my AT&T plan is authorized by me for unlimited local calls and a set fee for long distance calling... As far as I know that hasn't been changed without my knowledge!

Company: Rocket Communication Svcs, Inc Transaction Clearing
Country: USA
State: Florida
City: Palm Harbor
Address: 334 E Lake Road #232
Phone: 8772572455

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