Ashley - TRS
Won'ts you to pay for merchendise, even when it has not been deliverd

We put together the down payment for furniture including delivry fees. It has been over four weeks. They said it could take 6 wks. Thats fine. Now we have a payment due. They told us not to worry about that, due to the fact that we had know furniture. He told us in the store that it would not be a problam becouse delivry issues they did not have. There was know way that we would have to pat for furniture we would not have. Ashley as a curtisy to us pushed our payment day up in hopes that the furniture would be delivered. No furniture. I was called about my payment date. After i had already talked to Randy. And was yet assured that I would not have to make a payment. Your payment is due on 7/23/09. No furniture. Randy told me that he had done all he could and that it was TRS who wanted them to get customers payments whether they had furniture are not, and that I could pay 54.00 dollars on the account. I got angry and said well can i get some of my money back and just call it a day. He reminds me that the contract states that it will go aginst my credit. And there is no money after thier 30% cancellation policy. My thing is just do not go to Ashley. They are covered by their contract that we sign blindly. I hope that thier is a lawsuit brought aginst IRS and Ashley for, poor customer care. Taking ones money and not delivering items in an timley manner, as well as having contracts that set consumers up to fail.

Company: Ashley - TRS
Country: USA
State: Texas
City: Midland
Address: 4500 Loop 250
Phone: 4325205528

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