Emerald Iguana Cottages
Scam
- 05-18-2009
- 0
We reserved an area in the Emerald Iguana Cottages, in Ojai California, for just two
Evenings (September 16 & 17). At that time of the reservation, we were
Billed for that first nights June 16. At that time of sign in
We were cost the duty for that space, for that first night, as well as the room and
Duty for that next night.
We kept within the space that first evening, and we awoke to some town coated with
Ash about the day of the September 17th. There is a sizable fireplace within the
Ojai Forest which was developing and nearing the town of Ojai, wherever the
Emerald Iguana was situated.
After returning from breakfast, it became obvious the fireplace was obtaining
Sooner, therefore we viewed the neighborhood information plus they were giving a voluntary
Evacuation notice for Ojai citizens. We approached the leading office, informed
Them our issues and plainly mentioned that people were looking at and wouldn't
Be remaining the extra evening.
Since The Emerald Iguana was not able to supply us secure hotels for
The nights Sept 17th, I required a reimbursement for that next evening
Cost in those days, whenever we examined. The table worker advised me that
She couldn't approve a reimbursement, and that I will have to contact the supervisor on
Friday, September 18th. After I approached the Supervisor, she recognized that
We'd examined each day early, but she'd no problem a reimbursement since it
Was their plan to cost visitors for that complete stay at that time of sign in
And never matter discounts when they needed to abandon earlier.
After I tried to deal with this uncommon cost with my charge card
Company, the Emerald Iguana Cottages supplied equally deceptive and
Disingenuous to my charge card company. They altered the reality and offered
Incorrect info to be able to dress handling the problem. Since the
Emerald Iguana had me sign-off about the next night charge upon sign in, my
Creditcard business couldn't change the cost.
If we'd selected to look at each day in early stages a wish, I'd not anticipate a
Reimbursement. But we were naturally worried for the security due to the
Closeness of the fireplace. There have been just four roads outoftown, and two
Were currently plugged by fireplace, along with a voluntary evacuation notice have been
Released. I discover the truth the Emerald Iguana might spot the need to
Earn money within the security of the visitors to become reprehensible.
Company: Emerald Iguana Cottages
Country: USA