Emerald Iguana Cottages
Scam

Shops, Products, Services

We reserved an area in the Emerald Iguana Cottages, in Ojai California, for just two

Evenings (September 16 & 17). At that time of the reservation, we were

Billed for that first nights June 16. At that time of sign in

We were cost the duty for that space, for that first night, as well as the room and

Duty for that next night.

We kept within the space that first evening, and we awoke to some town coated with

Ash about the day of the September 17th. There is a sizable fireplace within the

Ojai Forest which was developing and nearing the town of Ojai, wherever the

Emerald Iguana was situated.

After returning from breakfast, it became obvious the fireplace was obtaining

Sooner, therefore we viewed the neighborhood information plus they were giving a voluntary

Evacuation notice for Ojai citizens. We approached the leading office, informed

Them our issues and plainly mentioned that people were looking at and wouldn't

Be remaining the extra evening.

Since The Emerald Iguana was not able to supply us secure hotels for

The nights Sept 17th, I required a reimbursement for that next evening

Cost in those days, whenever we examined. The table worker advised me that

She couldn't approve a reimbursement, and that I will have to contact the supervisor on

Friday, September 18th. After I approached the Supervisor, she recognized that

We'd examined each day early, but she'd no problem a reimbursement since it

Was their plan to cost visitors for that complete stay at that time of sign in

And never matter discounts when they needed to abandon earlier.

After I tried to deal with this uncommon cost with my charge card

Company, the Emerald Iguana Cottages supplied equally deceptive and

Disingenuous to my charge card company. They altered the reality and offered

Incorrect info to be able to dress handling the problem. Since the

Emerald Iguana had me sign-off about the next night charge upon sign in, my

Creditcard business couldn't change the cost.

If we'd selected to look at each day in early stages a wish, I'd not anticipate a

Reimbursement. But we were naturally worried for the security due to the

Closeness of the fireplace. There have been just four roads outoftown, and two

Were currently plugged by fireplace, along with a voluntary evacuation notice have been

Released. I discover the truth the Emerald Iguana might spot the need to

Earn money within the security of the visitors to become reprehensible.


Company: Emerald Iguana Cottages
Country: USA
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