Bathroom fixtures and tiles
Poor service

Headache after Holiday

I’ve been filled with household issues and also have not had the opportunity to publish this. Nevertheless, in my opinion its essential for the general public to become conscious of the extremely terrible support I obtained at Lowes Orangeburg NY in late December.

My spouse and that I were upgrading our house and had caught to truly have a master bath created upstairs. I contacted the salesman at Lowes using the chance to fill the whole toilet utilizing Lowes whilst the merchant for several my requirements. Exactly what a error! The knowledge was terrible. Purchases were delivered incorrectly. Crucial things were omitted. Items which I didn’t order seemed. Payment was wrong. That which was possibly many troubling was the data and perspective of the sales agents. They maintained to become blind to them specifications, unaware of producer facts and not capable of speaking among themselves. Here’s an incident in position. Among the products was a bathroom. It needed many components including a chair, and an exterior handle. What came was a device that appeared really unusual. After I asked the requirement for this device the salesman managed his position…said it was required. Because it ended up it had been not (it had been a device to get a plumbing installation that had nothing related to a bathroom). After I questioned concerning the additional items which I requested he explained I never required them! Worries such as this were numerous. And of course the folks within the delivery region who led towards the mayhem.

More worrying was the perspective of the store-manager. While among the suppliers delivered a component for the bath construction that didn't match the specification, the store-manager desired to cost me for that reorder. I named the area supervisor and reported. 24 hours later the store-manager corrected his choice.

These are many illustrations from what made out to become months of phone calls, ten excursions towards the store…before all of the proper products came and also the payment was sorted out. I've a ream of bills to show my level.

Base line…I may never…”repeat”…never store at any Lowes shop again. I highly encourage one to do exactly the same. Or beware.

Company: Bathroom fixtures and tiles
Country: USA
State: New York
City: Orangeburg

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