Northern Tool
Customer Service

My spouse and that I reside lately visited the shop at 840 Concord Parkway D in Concord, NC on Sunday May 3. We were buying lightweight supply of capacity to use within our small company. We were searching for something similar to the Duracell Powerpack 600, were not actually sure what we required for what we desired to do, therefore we were wishing somebody might provide us info along with a little path.

We went round the shop many moments searching for them and noticed no body. Lastly we found a where two workers were selling the racks and have them wherever the Duracell Powerpack 300 or 600is were. They directed towards the entrance of the shop within the part and offered us the department quantity after which continued with-there 'not work-related discussion.' They never barely lookup or provide showing us. Whenever we ultimately discovered the department using the products we were searching for, we thought like we had a need to request a couple of questions concerning the items to purchase. Therefore we returned towards the department where the very first workers were plus they were eliminated. We subsequently visited the leading resister and requested the individual about the register if he might deliver somebody to assist us with this concerns concerning the Duracell powerpacks. He really suddenly questioned what we desired to understand. We subsequently stated stated the we'd many concerns concerning the Duracell Powerpack 300 or 600 and then he abandoned us and stated that the Duracell Powerpack 100 was the main one for sale. Before we're able to inform him that people were not thinking about the the purchase product, however the Powerpack 300 or 600 he turned away. We returned towards the department and appeared even more on our very own, wishing he might send somebody over. He never did, therefore we returned towards the resister and and waited some time, while he spoke about the telephone, in what seemed just like a private phone call. From the way. There were no clients in the register this whole-time. Lastly we got discouraged and quit the shop empty-handed.

We then visited Lowes several kilometers down the freeway and purchased a Dark & Decker Powerpack kind device for around $115.00. Simply wished one to understand of our encounter at Northern Tool in Concord.

Thanks,

Ricky

Salisbury, NC (20 kilometers from Concord, NC Northern Tool)

Company: Northern Tool
Country: USA
State: North Carolina
City: Concord

  <     >