New Link Networks
Unauthorized and Not ordered services crammed on phone bill Clearwater Florida

Today I received a letter thanking me for selecting New Link Networks for my faxing and emailing needs and letting me know that the $49.95 billing starts this month.

I have never heard of this company, never talked to anyone from this company and have no idea what they really do.

I called the customer service number and actually had a hard time getting to a live person due to the recording asking for my billing phone number. I refused to key the business phone number so their system kept hanging up on me until I keyed in all 0s for my phone number.

When I finally got a live person on the phone, she had to ask what company name was on the letter that I received before she could help me. I don't think she was even at the New Link Network company. When I asked why this company was saying that they were going to bill me for services that I did not ask for and did not use, she said that I was being billed for services that I requested.

When I finally got her to understand that I did not ask for the service and did not expect to see any billing from them, she offered to cancel the service and gave me a confirmation number that matched my "account number" on the letter. She also explained that there would be billing for the first month of service that I "requested" and a credit for the month of service also.

I have not received the bill yet, so I do not know if cancelling the service worked or not.

This is surely an illegal practice and will be reported to the proper authorities.

Company: New Link Networks
Country: USA
State: Nationwide
Phone: 8665180935
Site: www.newlinknetworkfax.com

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