The Mobile Solution
Lied to about everything from the beginning

I've had the sad situation of achieving up with this particular business. I recently looked for a brand new mobile phone supplier due to the purchase of Unicel. I talked having an adviser within the South Portland Mall and indicated a support into Canada. I discussed that on my Unicel point I've something named Europe as House and that I get all Canadian calls free, no running, no long-distance. I spend $10.00 per month additional for that support. I had been informed that T Mobile has got the same support but only a little different pricing. I'd need to spend an additional $5.00 per month and that I was cited $. 07 cents one minute for calls into Europe, $. 07 cents one minute during Europe calling out-of Europe and $. 14 dollars one minute during Europe calling another quantity in Canada. I approved this and closed the agreement. I taken care of both new telephones I required and began utilizing the telephones on the Friday. On Sunday I registered for that T Mobile online bill supervisor and discovered, to my terror, the fees were actually $. 69 cents one minute for several Canadian calls plus roaming costs. I quickly approached T Mobile and was recommended the Cellular Options consideration representative had lied in my experience, the online rates were the actual prices. I immediately ended the support, just getting the telephone for 2 times, and was guaranteed by Cellular Options that there will be a total reimbursement which I'd not be charged as it was undoubtedly their problem.

I've been BOTHERED DAILY by T Mobile to get a statement that began at more than $200.00 and it is today right down to $110.00. I WOn't pay this charge when I was GUARANTEED by Cellular Options administration they might manage this and that I wouldn't need to spend. This began in November which is today goal of 2009 and also the everyday harassing calls proceed. I've posted a using the Maine Attorney Generals office and also the Maine Consumer Advocate's workplace and wish that fundamentally this exercise of laying to market something is likely to be delivered to lighting and somebody at possibly Cellular Options or T Mobile may awaken and recognize this really is SCAM, basically. I'll not permit them to bully me into anything used to do not accept.

Company: The Mobile Solution
Country: USA

  <     >