Maytag Dependability Plus
Horrible customer service

3 years before we changed all big devices within our house. As additional safety, we purchased warranty from Maytag named Maytag dependability Plus. Last month the heat coil of our dryer (Fisher and Paykel) ceased working (alas no further drying of garments). We posted a state using the organization which was quickly submitted to 1 of the companies. The company arrived a the heat isn't operating and requested the components. Sadly, no extra components are available for that dryer not can there be an ETA on whenever a component can be available. Therefore, after waiting more than 30 times and utilizing our friendis dryer twice per week (we're a household of four and although we quit cleaning blankets and towels, we still have our everyday garments to clean), requested the organization to displace the dryer itself also it didn't appear a component was insight. The organization declined and stated they'll not/can't do something about this till after 60 times. Today just how long may a household together with your children proceed without cleaning garments or just how long may we proceed to utilize a great friend's energy. We requested the organization to get the bill for utilizing a laundromat. They rejected that aswell.

I talked to many individuals within Maytag stability plus (client repetition, group guide and lastly their client relationships boss) along with other than providing me a run-around and placing me on-hold for all hours, I acquired no aid or assistance for the broken dryer. All we were informed is you have to delay 60-days to get a component to become accessible of course if it nevertheless doesn't occur, then we are able to consider alternative options. Therefore desire all customers available not to purchase Fisher and Paykel devices (because it appears they don't create adequate components) or purchase Maytag Dependibility Plus for the crucial equipment warrantee as their support and reaction is terrible.

Company: Maytag Dependability Plus
Country: USA

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