Belmark Shelties
Refund Rip Off

On November the 2nd 2008 we paid Bella Thompson a $200.00 deposit on a pup that had just been born and then tried to cancel 24hrs later after we found out that our home owners association prohibited more than 2 dogs per household only to be told by Bella, "sorry no refunds". We called her back on the 20th of November and informed her that our homeowners association did not and would not enforce the restriction since other homes have 3 dogs. Bella Thompson said she wanted it in writing that we were approved. When I told her that wasn't going to happen, she said sorry I'm not selling you the dog. I said, OK, then give us our refund back. She said, no.

I can see if we'd have waited months until the pup was ready to come home and then tried to back out. Or had bought the dog and then tried to return it a couple of months later, sure keep the deposit but 24 HOURS. Give me a break. It's a low class decision for sure.

Honestly, we accept the fact that it's our fault since the website clearly said NO REFUNDS. However we own a Sheltie who was sired by a champion Belmark Sire named Monet. Sorry Bella but we won't be repeat customers. You could have sold us many more pups over the years but after this episode we'll go elsewhere.

Company: Belmark Shelties
Country: USA
State: Ohio
City: De Graff
Address: 7806 County Road 11
Phone: 9375854318

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