Comcast
Week-Long Internet and Phone Outage While Working From Home

I currently have Comcast for my cable, internet, and phone service. Since signing up for their service in June of this year, I have had monthly issues and interruptions in service. To be honest, the cable is not bad. The internet and phone service is TERRIBLE! The most recent (and still occurring) issue has lasted over a week. I have been without internet and phone service for about a week. The most frustrating thing is that I work from home and rely on having reliable internet and phone service to do my job. This is a concept that apparently no one in the customer service department at Comcast can understand. I have been forced to call my cell phone provider and increase my minutes for the month in order to avoid overages. Obviously this costed me about $30.

Sick and tired of calling Comcast, I decided to start shopping the services around. AT&T has the same services and offers more perks (DVR and more channels) for the same price. Unfortunately, the Uverse system is not available where I live and I have get the aesthetically pleasing:) dish attached somewhere, but hopefully I will have reliable service.

Bottom line... Stay away from Comcast!

Company: Comcast
Country: USA

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