Grant Research Guide
Unauthorized charges
- 10-07-2008
- 34
I was looking into wanting to get a grant so that I could pay off a very large medical bill and credit card bill. I saw the Grant Research Guide web site and called their number. I spoke with Raquel. She assured me that when applying for these grants that the only thing I would have to pay would be just the shipping and handling charge of $2.95. I gave them my credit card info. This was on the first of Oct. I have yet to receive the materials. Today, I checked my bank records online. There is a charge of $49.50 on my statement from Grant Research Guide. I immediately called the number shown on the description on that amount. I spoke with Ray. He said that membership in the Grant Resource Center will be canceled. He also suggested that I would email Grant Research Guide. The following email was sent:
‘When I spoke to Raquel in customer service, I was led to believe that by paying for the shipping and handling of $2.95, I would get materials to apply for grants. I was told that to apply for the grants, it would be free and I would not have to pay it back. I was not told that in seven days after I have spoke to Raquel, I would be charged $49.50 for it. I have not received the materials yet! Please cancel my order and reimburse $52.45 back into my credit card. I am NOT interested in receiving grants materials from your company. If I ever get the materials, I will send it back!!!’
Please be aware that Grant Research Guide is a scam. They get your money first, then maybe or maybe not they will send you the materials. I hope I get my money back. It has caused my bank account to accrue NSF charges.
Please help me on this situation. Is there anything else I could do?
Ms. A. Holbert
Company: Grant Research Guide
Country: USA