YellowBook.com
Deceptive sales practices

During our the sales presentation the two sales reps told us that our ad on Yellowbook.com would appear at the top of their search for each city in California. We asked multiple times if this is what we were getting and they assured us that is what we were purchasing. When our ad finally came out we were not on the top but over to the far right. They even admitted to us on the phone that they were wrong in saying we would be on the top.

Also during our presentation we were told that what were were purchasing would be for 4 months and if we were not satisfied at the end of the 4 months we could cancel. We have not received any business (zero) from our ad and I tried to contact them to cancel and now they say it is a 12 month contract. I have tried contacting them to no avail and have left a message with who I think is the senior manager and have not received a call.

During out sales presentation we were told we would be contacted to view our ad before it was posted, but never were. I only happened to notice when I got curious one day and went searching. We were never contacted to preview our ad or to accept it. The phone number was incorrect.

As you can see there is a pattern with their sales presentation, tell you what you want to hear then say they were mistaken after you have discovered what they promised was not true. I strongly recommend you avoid using Yellowbook.com to advertise your business as they have not been truthful in anything they have said.

Company: YellowBook.com
Country: USA
State: California
City: Temecula
Site: yellowbook.com

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