Eldridge Enterprises, Inc Dba Blue Haven Pools
Eldridge Enterprises, Inc, Blue Haven Pools $12,000.00 DOWN the DRAIN... Help!

Over a year ago, Blue Haven Pools, Tyler, Texas design/built a lap pool at our home. The $12,000.00 CoverStar pool enclosure has never worked.in June08, frustrated with Blue Haven Pools lack of concern, we hired a local licensed plumber to clean out the drain to the pool cover well (the area were the pool cover is stored when not in use) he reported that the Pool Cover Drain did not have an outlet and did not drain the pool cover well. This failure to install a drain outlet in our pool cover well has damaged our cover, electrical systems (yes we were SHOCKED) all related hardware. This mistake by Blue Haven Pools has ruined our cover and cost us time and $Money.

So now a solution of Saltwater, oil, and other contamints must be removed daily or they will contaminate the pool water itself. Numerous phone calls, emails and faxes have produced nothing. When confronted with the plumber letter, Gen Manager Jason Romans in a phone conversation was threatening and demeaning but offered no solutions. One to this date in Management at Blue Haven
Pools, Tyler, Texas has visited us or offered to look at our pool. We have asked that Mr. Eldridge take a moment out of his busy day and give us a call, to date none have been recieved... The time for talking is over. Its now time for Action.

Company: Eldridge Enterprises, Inc Dba Blue Haven Pools
Country: USA
State: Texas
City: Tyler
Address: 14867 Hwy155 South
Phone: 8002567946

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