Foto Connection
Fraud and cheating

After you make your initial purchase on line they call you for "confirmation" then comes the pressure sales pitch to get you to alter your purchase. I ordered a Canon Xs digital camera, although the invoice stated usa model I received the kiss f (japan) version. The package I chose came with 2 lenses, the sales man told me on the phone that the lenses were cheap plastic ones made in china and recommended I upgrade to the glass ones for $230 more and they would upgrade the battery from the "starter" battery to a long life battery. (that I later found out came standard with the camera) I refused the 2 lenses and was immediately offered to upgrade just one lens for $80 plus the free battery. Like a fool I accepted this one. Next came the push for the extended warranty, after refusing, the price went from $119 to $59 I didn't take that either. When my camera arrived it only had the upgraded lens no zoom lens. I got to checking the invoice and they removed both original lenses and added the "upgraded" lens. Make sure you read everything word for word that they send you. The upgraded lens ended up being a cheap non canon that I have found on the net for $59. So I went from a usa model with 2 lenses, one zoom, one standard, to a japan model with one cheap made in China lens and it cost me an extra $80. Do. Not trust then for anything read, read, read. I could have seen the one lens had been dropped if I would have reread the entire invoice word for word. When I call to try and correct the problem I was told I should have known what I ordered and to be happy with the deal I got.By the way you can return it for 15% fee.

Company: Foto Connection
Country: USA
Site: fotoconnection.com

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