Acorn Stairlifts
Warranty worthless

From August to date, Acorn Stairlifts declines to honor its one year and lifetime warranty for a stairlift purchased December. Contacted Acorn numerous times over many months, experienced many delaying tactics. Their authorized repairperson couldn't repair stairlift—and we had to pay extra for the repair visit. Acorn will not honor its lifetime warranty—for which we paid extra. Acorn alleges dealer is responsible (Stairlifts Online US); dealer alleges Acorn is responsible—no one takes responsibility. We are out over $2,000 and are stuck with a stairlift that does not work. An independent electrician couln't repair the stairlift. We don't want others, especially elderly and disabled, to go through what we've been through.

Company: Acorn Stairlifts
Country: USA
State: Florida
City: Orlando
Site: acornstairlifts.com

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