Lpc
Bad service

I had all of my information typed in and was thinking about if i REALLY wanted to have this card or not. I decided not to but accidently clicked on the wrong button because i thought i had it on the "x" at the top to click out of the page but it was on the submit button. I called LPC about 10 seconds after I made this mistake and let them know that I accidently clicked on the wrong button and DID NOT want the $79 taken out of my bank account, the representative told me that I had nothing to worry about and that it WOULD NOT be taken out. I was looking on my bank account online on the 6th of October and the $79 had been taken out of my account. I was very upset about this after it being told to me by a representative that it WOULD NOT be taken out of my account. I tried to call them that day but their office was already closed and they're not open on the weekends and it was also a holiday weekend because of Columbus Day. I called them on the day following Columbus Day which was a tuesday, the 10th of October to let them know what had happened and that i was VERY upset about it and wanted my $79 back in my bank account. I had talked to 3 different representatives about this, the first one told me that i WOULD NOT get my $79 back, gave me my cancellation number, laughed, then hung up on me. The next time I called back, I talked to the same guy and told him I wanted to speak with his manager, he put me through to another representative by the name of Tony, Tony was upset because I wouldn't let him talk because i was so upset about this, so Tony hung up on me. Then I called back and talked to some lady representative and she hung up on me. I had also let them know that I was on the BBB website and was going to post this complaint about them and none of them really seemed to care if I did or not.

Company: Lpc
Country: USA
State: California
City: Los Angeles
Site: lowpaycard.com

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