Segway
Bad service

Shops, Products, Services

It all started about a year and a half ago. My segway batteries went bad under warranty. They replaced one and said it only had one bad battery. The dealer had the segway for over 3 months.By the time I got it back, it was fall, so we didn't use it. It was stored inside and plugged in per the segway manual. This spring we went to turn it on and low and behold it didn't work. After hours of phone conversations with segway and the dealer and 4 months, the dealer agreed to give us a battery free of charge. We brought the segway home and charged the battery over night per the dealers orders. We went to use it and again it didn't work. I returned the segway to the dealer who claims the 1st battery they replaced was defective and now segway says they won't replace it. The batteries are $800 and I already spent 5k on this peice of *&^%$#. I want it fixed so I can sell it. Segway SUCKS!!


Company: Segway
Country: USA
State: New Hampshire
City: Bedford
Site: segway.com
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