Ashley Stewart
Rudeness and poor service

I purchased five items this day, which included a necklace and earring set. When I arrived home I realized the sales person had not put the necklace set in my bag. I called the store, the person I talked to said yeah! The set was there. I said I could not come back to the store this day but, I would pick it up the next day. The response was yeah you can pick it up tomorrow. There was no apology offered. When I asked about that, I Was Sarcastically told "well I'm sorry" Next day I picked up the set and noticed one of the earrings was broken. I pointed this out to the clerk the attitude was unbelievably rude. I asked for my money back and left the store. I've shopped for years at ashleys but I've noticed over time the service continues to get worse. I will not shop at this store ever again.

Company: Ashley Stewart
Country: USA

  <     >