RCA Electronics
No repai

I purchased the RCA Audio System RS2058 from newegg.com on 6/24/007, It arrived July 1. The unit would only play a few seconds of a cd before it jumped to then next cd.in single play mode, it would only play a few seconds before ending.in "random" mode it would play on a few seconds before jumping to another track. I emailed RCA support about its mal-functioning on 7/5. RCA returned the email and had me call an 800 number and also per page 29 of the manual explaining the warranty, I took it to a authorized repair center in Houston, TX, where it sat till Jan 2 unrepaired. RCA changed the warranty after the fact to mail in repairs only, so I paid to mail it to Venture Electronics, their case #US002404w.in February they sent me a single cd player as a replacement (value $60) for my 5 cd changer (value $178). This was unacceptable and on Feb 29, they sent me a UPS label to return the single player unit (1ZR188379072309533). Venturer called March 30 and asked me to call them. I returned their phone on March 31 and was sent to voice mail. I called twice weekly till April 3 when I attempted to contact AudioVox (who has taken over RCA/Thomson Electronics), and they referred me back to Venturer Electronics. I have been promised multiple times my unit will "ship the next Friday" but so far it has not.

I literally had this unit for 1 week and have now spent more than one year trying to get it repaired.

Company: RCA Electronics
Country: USA

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