Rent A Center
Refusal to receive Payment and Damaged Goods

Shops, Products, Services

I entered into an agreement with rent a center for a stove, refridgerator and bunk beds 9 months ago, since I have had nothing but headaches. I paid off the bunk beds 5 months ago and they refuse to give me receipt for the items even though their corperate office says that they are paid for. They have harassed me unmercilessly for payment being one day late even if it was mailed and they received it a day later. They were caught by my neighbors looking in my bedroom windows when I was gone.

They damaged my refridgerator door when they were delivering it and keep telling us they ordered the new one, that was 9 months ago, and now they are refusing to take our checks, now note that we did have a returned check that we did pay off in full, and that they took the check and called four days later and are now saying they arent going to cash it. They wait until they know that my husband is gone to show up and one of their delivery workers admitted that her supervisor told her that since she couldnt lift the stove and refridgerator that she should just load up my bought and paid for bunk beds! My stove was originally 1200 and my refridgerator 1800 I have paid 60 a piece 4 times a month since which is 240 dollars per item a month for 9 months they are saying i still owe 900 on refridgerator and 600 on stove I have paid 2160 on both items how are they not paid off? By the way that was their price with interest not the cash price for the items.


Company: Rent A Center
Country: USA
State: Nebraska
City: Lexington
Address: 614 N Washington
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