Guidant Financial Group
Unauthorized Debit of my checking account

I informed my Account Manager at this company my intentions during the entire process and he informed me that he would place a hold on it and would not process the billing until everything came together.

On June 6th the company debited my account for 5K and I still have not received my money back (the money that should not have been debited in the first place). I've been informed at first that the funds would be credited back to my account and a few days later I was told that a check will be mailed today (on the 10th), then I was told that the check will not be mailed until the 20th, and finally yesterday I was informed that the check will be overnighted to me. Yesterday, I was provided with a tracking number for UPS and it is for 2nd day air. I'm half expecting for the check to deduct some sort of servicing fee. I am extremely upset with my dealings with all that I have spoken to on this matter. I'm constantly being informed that their "procedures" are not to credit the monies back into clients accounts, yet I am not certain how this comes into play seeing that it should not be their "procedure" to debit someone's account when it is placed on hold. This makes me think that this company is engaged in unethical business dealings since they are prolonging the holding onto my funds and (collecting interest on those funds) when it should not have been withdrawn from my account in the first place.

Company: Guidant Financial Group
Country: USA
State: Washington
City: Bellevue
Address: 13122 N. E. 20th St., Ste. 100
Phone: 8884724455

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