SMSVW, Patrick Hines
Misdialed 800 number leads to phony cell phone charges

This is the text of the complaint I filed with the Office of the Attorney General of the State of Florida:

On Monday April 7 I tried to call a toll free 800 number, 1-800-TACOBELL (1-800-822-62355) from my T-Mobile cell phone.

I misdialed, calling 1-800-822-6255 instead. A computer voice answered, with the following message:

"The number you have dialed has new information. Please press any touch tone now from your cellular phone to receive a text message with access information on the number you are calling. You can press any touch tone now from your cellular phone. Brought to you by number info service. Standard message fees from your carrier may apply. Press any touch tone now."

The message is repeated twice.

Thinking I was talking to Taco Bell, I pressed a touch tone after the first request, at which time a voice said "please say yes after the beep". I said "yes", and then received the following text message on my phone:

23333
Reply Y now to get info on
the # you are trying to
reach. Locator Svc
$9.99/month other chgs
may apply for 20
lookups/month.
Support/Terms?
Www.smsvw.com

I had to scroll down to read it all, and I am sure the bulk of this company's "customers" simply see the first line, "Reply Y now to get info on" and reply Y to the message, unknowingly agreeing to the $9.99/month recurring charges.

I immediately called t-mobile customer service and told them that I absolutely do not agree to receive any "service" from this company, and would not pay any charges from them. I then went to www.smsvw.com, found and called their number, 800-741-5900, and told them that if there was a charge on my phone bill from them, I would sue them. I asked for their address and their registered agent in the state of Florida, and they provided the following information

Company: SMSVW, Patrick Hines
Country: USA
State: Florida
City: Ponte Vedra Beach
Address: 200 Executive Way
Phone: 8007415900

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