Cricket Wireless
Daughter gGot billed over $500 over a period of 6 days... And she doesn't even have an Account with them!

Shops, Products, Services

My daughter gGot billed over $500 over a period of 6 days... And she doesn't even have an Account with them! Rediculous, and when you try to call 1-800-Cricket, you can't speak to anyone without a valid Cricket Phone number.

But... I decided to call their NEW Service, and got a "Human" (use this term lightly), explained my situation and they were rude, told me I had to call 1-800-Cricket..: (When I said that was impossible, they hung up!

I called back again, decided to act very meek...:)... I got a number out of them... 1-866-384-4425... LIVE PEOPLE!

I asked them about their billing practices, why every 2-3 days instead of a "NORMAL" billing cycle of 30 days, like most companies and this person had no answers (especially for someone who didn't even have an account with them). All she could do was "Escalate" it to their corporate offices and guaranteed that I would hear from someone in 1-2 business days!

We'll see! (Billed over $500 over a period of 6 days... And she doesn't even have an Account with them! Next stop. Financial Institution and Police!)


Company: Cricket Wireless
Country: USA
State: Maine
City: Portland
Address: 27 Maggie Lane
  <     >  

RELATED COMPLAINTS

Cricket Phones
Dishonest customer service

Cricket Wireless
Cricket gave away my phone number while I'm still using it!

Cricket Wireless
Cricket had overcharged my account, and charged me $278.00

Cricket Wireless
Took my Money

Cricket
Customer Service

Cricket cell phone
Ripoff

Cricket Communications
Theft from Cricket

Cricket Or Cricket.com Or Mycricket.com
Victim of cricket credit card fraud Nyc

Cricket Wireless
My Cricket service no longer allows access to Hotmail account - Hotmail access through Cricket

Leap Wireless - Cricket Wireless
I paid my bill. Moved north of phx. No coverage. Closed account. Said i would get refund. Didnt happend