Video Silo
Incorrect copies made and no response to emails to correct the situation

Last fall I sent several VHS tapes to Video Silo to have DVD's made. One of these tapes was of me as a child, dated 1940-1944. I had 5 copies of this particular tape made to give to my children as gifts on my birthday. Only 1 tape was correct, the other 4 were returned to me because they were copies of one of the Australian tapes we had sent. I then checked out all tapes and sure enough I did not have the copies I had requested.

I have now sent 2 emails to Video Silo requesting correction of the problem at their expense and have received no response. Now after seeing problems others are having, I do not want to return the original tape but want my money back.

Company: Video Silo
Country: USA
State: Illinois
City: Northbrook
Address: 3100 Dundee Road

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