Bidz.com
Not responding back on damaged goods

First off, Bidz said I won a pair of sunglasses. I knew I bid on them the day before, but lost. So, when I went to pay for the necklace it said I had glasses too. However, they were won on Thanksgiving day at 1:30pm our time. I was not able to bid on them due to the fact I was at relatives w / no computer. I also did not use any absent bidding. I questioned it w / Bidz, but it became obvious I would be buying them.

When they came (both items, necklace ok) they were in a thin bubble wrap envelope and the glasses were in a soft case. The glasses were broke. I emailed x 2 et they were not responding, so I contacted Paypal to get the ball rolling to protect myself. Well, bidz put it into a claim and paypal found that They could not "side" w / me.

I'm still not clear as to why, but by the time they would take my 15% restocking fee and I pay to sip them back, I would get 3-4.00 refund. Since they state there are no exchanges. Bidz has 'temporarily' suspended my acct. So I can't even ask them any more questions.

Company: Bidz.com
Country: USA
State: California
City: Culver City
Site: bidz.com

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