Overnight Prints
Ripoff Don't count on order being printed in their Santa Ana, CA location

I'm not sure, but Overnight Prints may just be a Web storefront drop ship operation as the printing may come from anywhere in the US, not Santa Ana.

I found this out the hard way when I needed business cards for a trade show just a week ahead. I found Overnight Prints Website, liked the pricing and order operation, and saw at the bottom of each page their Santa Ana, Ca address. Since I'm also in the LA area, I knew that UPS Ground would be a next day delivery, thus saving on my shipping costs.

I placed the order on Saturday night (tried calling their '24 hour' toll free support line but no one answered) over the Website. On Monday it showed the business card orders were in review, and on Tuesday they were printed and shipped.

My shock and dismay came when I pulled up the UPS tracking information and saw that the business cards I needed by the weekend from shipped from KENTUCKY with a scheduled delivery the next Monday.

I called Overnight Prints and asked where on the Website does it indicate that print shipments may not come from their advertised location, Santa ana, CA. He said it doesn't.

If I'd known that my order would ship from across the country, I'd not have bought from Overnight Prints.
Now I'll be buying the business cards on a rush basis loacally at a much higher price in order to have them in time.

Word of warning, if you're counting on getting your delivery within a specific number of days, regardless of where you're located, then be prepared to pay premium UPS or FED EX next day or 2 day delivery fees.

Company: Overnight Prints
Country: USA
State: California
City: Santa Ana
Address: 1800 East Garry Ave
Phone: 8886772000

  <     >