Regency Jewelry
1702 Chrisler Ave Just take everything away from me

My husband died suddenly about 3 months ago and I wanted to have my dimonds put in a setting along with his birthstone. So I went to Regency Jewelry and the man told me to pick a setting and that they would have no problem making the ring for me. All I wanted was to have my dimonds put in a new setting and added my husbands birthstone to wrapp around them.

Well the guy said he would make sure it was done perfect. He knew how much this ment to me. Holding back tears i told the man please what ever you do dont loos my dimonds That I wanted to make sure they were going to be my dimonds.

Well about aweek latter they called and said my ring was ready. When I got there to pick up the ring the guy said they were closing so I had to hurry. I went in and picked it up looked at it and said it fits and looks good then i noticed there was things wrong with it. The guy said they were closing and to bring it back the next day to go over anything that is wrong with it.

Well the next day came and the owner looked at the ring and totaly agreed it needed to be fixed and all resetted. He said they were going to start from scratch. I told him how much this ring ment to me and he said he understood and would make sure it was taken care of and that he will be responsible for it.

Well 4 weeks latter I went to go pick it up and yes it looked alot better but when I got home I noticed a dimond was missing and one was very cloudy and a couple were chiped. I went to 3 places to have it check and they all said the same thing and saw what I saw and said they must have replaced dimonds with there dimonds cause they were so poor in grade. I even went to the place where my husband got our rings and they said they have another one in another store and they matched up the dimond grade and theres no way that this was one of my dimonds and even if it was this would have been seen the day i got it. They had to check to see if it was real and yes it was but very bad low grade dimond.

Now what do I do I feel like they took somthing from me, not only will I never have my husband, Now I am wearing anothers persons dimonds and not the dimonds that were mine, well at least some of them. So now i have 2 chiped dimonds one in real low grade and 1 missing and 1 other that is ready to fall out. Now I wounder are the rubys even real.

I went back and the man working who I think might be the owners son told me i would have to come back to speak with the owner and theres nothing they can do. I will have to wait. I feel like my whole world is just toubling down and At this point I dont even care if i died tommrow. What has happend with the people these days, noone cares and I wounder by doing this does it really matte

Company: Regency Jewelry
Country: USA
State: New York
City: Schenectady
Address: 1702 Chrisler Ave
Phone: 5183934620

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