The Dish Network
Ripoff dirty ripoff liars dogs deceptive company
- 08-02-2002
- 7
Buyer BEWARE!!!
I recently purchased one of those "offers", from the Dish Network, while shopping in my local Sears. I paid $49.95 and I was led to believe that it would entitle me to 4 satellite recievers, installed free, with a dish. I paid Sears the $49.95 and was given a card with an 800 number on it to "activate" the system and get my free installation. I was interested in the $99.00 upgrade to get a PVR on one of the recievers.
When I called, I gave the woman all the info she asked for, including my social security number (I should know better). I told her that I wanted he $99.00 upgrade for the PVR. She then informed me that I "did not qualfy for this special offer". I was a little taken back. I asked her what she meant and she told me that "not just anyone can get this special deal". I told her that was not explained to me at Sears, and that I had already paid $49.95. She told me to take it bak to Sears for my money back.
I was stunned. I asked again what the problem was and then she FINALLY told me that she had run a credit check on me and it came back as a "medium risk". Having just purchased a house two weeks ago, that didn't surprise me and I already had many credit inquiries when I was applying for a mortgage. I shopped arround.
I asked to speak to her supervisor, and she put me on hold. She came back, about 15 minutes later, and told me that her supervisor said I qualified for a $499.00 deal. I asked her if that was on top of the $49.95, and she said yes, and that I would also have to pay for installation. I hung up, called Direct TV, got a great deal, no hassle, and I'm real happy.
Why did I send in this story? Hopefully, to save other people the bother. Call Direct TV first. I wish I had.
Stephen
Margate, Florida
Company: The Dish Network
Country: USA
State: Florida
City: Margate
Address: P.O. Box 33577, Northglenn, CO 80233