1st Book Publishers - AuthorHouse Publishing - Joseph Kercschbaum
Sent this letter concerrning my book original copyright certificate Ripoff

I was told and is stated in my contract agreement with AuthorHouse that the original copyright certificate will be sent directly to me says sales rep. Rich Vanlue. But another lie given.

I received a letter dated 02/20 from Assistant Director of New Product Developement Joseph Kerschbaum stating that he sent me a copy of my book copyright certificate and he will keep original copyright certificate in my work folder for safety reason. If I needed copies to contact him. This itself is breach of agreement.

Two weeks ago came online to check authors corner in AuthorHouse website if any books sales which I did far in between. I could not get because error message appeared password invalid.

I asked for reset of pw. The secret question was asked I gave it and invalid message. Now frustrated I emailed support asking what was the problem that my answer was corrected.in subject I royalty payment that checks would be issued out on Feb. 28 2007. Still no password.

This type of indirect and incorrect responses I decided to discontinue my business with AuthorHouse because book salewas n one and I got royalty payment of total of 3 books, since publication of my book 2003.

Faith
Kula, Hawaii
U.S.A.

Company: 1st Book Publishers - AuthorHouse Publishing - Joseph Kercschbaum
Country: USA
State: Indiana
City: Bloomington
Phone: 8008398640

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