ADT
System wiped computer and messed up phone line, contract blocks cancellation

I have never actually used my ADT. Every time I tried to arm the system it wiped out my computer and messed up my phone line. I had them come back out and they said nothing was wrong. My computer would not work and my phone was messed up but ADT said it was ok. I had to drop Verizon as my internet service because the inside phone lines are messed up.

I tried to drop the service but ADT said I had a contract and would have to pay it off in order to drop the service I cannot afford to pay that amount in one fell swoop and now they have the nerve to say they are raising the rates... I am pissed and although they say you can get thru to them it is impossible to speak with a human if you have trouble with the system or their business. I don't know if they are of any value to protect me or not I have never been able to use the service!!!

Company: ADT
Country: USA
Phone: 8006625378
Site: adt.com

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