Smart Style Salon
Complaint not taken seriously after stylist closes early on several occasions Ripoff

On more than one occasion, I have gone to purchase Products from Smart Style. At 5:15 I walk up to the store and the stylist has the gates pulled together which indicates the store is closed. The sign on the wall clearly has the time of closing at 6:00. This kept happening, so I ended up calling Customer Relations. I was told it would be handled and they sent me a gift card for $15.

On 11-29-06, it happened again. This time, the stylist became very rude with me when I asked her her name (through the gate). She refused to tell me, told me that she wanted to get out of there because she had been there since 10:00am! It was 5:30. I was sho shocked by the way i was being treated.

Customer Relations was of no help at all. No compasion for my embarrasment that I experienced at my local Walmart, and to not be able to purchase the product I needed. I asked to speak to someone even higher up, and I was told no that she is the end of the line and that no one over her would talk to me. If this was handled the 1st time, it would not have happened again.

Company: Smart Style Salon
Country: USA
State: Mississippi
City: Hernando
Address: 2630 McIngvale
Phone: 6624295790

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