Magic Kids & Company
Magic Kids USA - Magic Kids and Company ripoff Dealership scam? No Pay No Support

Magic Kids & Company has not remitted payment for a test purchase that I made. I am a "so called Dealer" for Magic Kids & Company. After paying the dealer signup fee, I received a dealer certification with my name misprinted. I contacted Magic Kids support but never received a corrected certificate. They provided a listing of advertising leads but most of them were out of business or I was unable to contact them. After six months of no sales response to advertising campaigns, I decided to have a friend make a purchase from Magic Kids through my internet site using the assigned dealer code to test the integrity of Magic Kids. To my surprise, I received the order and the clothing looked fine (I have not tested the sizes yet). The order posted on the report page as a sale under my dealer code. The Commission column showed $9.58 with a status of Unpaid. As yet (almost two months later, I have not received the commission payment for my share of the sale. Also, Magic Kids recently started selling Christmas ornaments with no notification to me "one of their Dealers" that this was available.

I contacted Magic Kids support twice stating my concerns about the way the dealer codes are entered and the lack of support from their company. Once was about six months ago and again about two months ago. They said they had never had a complaint from anyone else but they would forward my suggestions to management. I have heard nothing else from them. I have not received any updates from the company since I became a "dealer" almost a year ago.

I cannot say this company is truly a scam but I can say the Dealership support is all but non-existent and I feel I have been betrayed by Magic Kids & Company. I have shutdown my web site because I do not want to get a reputation that matches there seeming lack of customer and dealer support.

Company: Magic Kids & Company
Country: USA
State: California
City: Canoga Park
Address: 8235 Remmet Ave
Phone: 8188833900

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