Mattress Giant
They don't care about customer satisfaction. Ripped off and scammed
- 06-03-2002
- 2
Do not buy from mattress giant. The salesman, actually manager, Dave, conned us into buying a particular bed frame.
The rails looked too long for the Queen bed, but he stated that it must be a mistake - a king frame on accident. The queen was shorter.
AFter buying it, and the rails being too long, he refused to help resolve the problem. Either he didnt care or he was uneducated about the beds (shouldn't the manager of all people be educated in the products they sell?)
I tried to peacefully work out a solution, but he became very rude. Eventually just ignoring me, constantly walking away from me.
Even joking to other customers about me. He forced me to become loud - which I hate doing. They apparently don't care enough about customer satisfaction to train their managers.
If you buy from them, know that if anything goes wrong, you're on your own.
Shelton
voorhees, New Jersey
Company: Mattress Giant
Country: USA
State: New Jersey
City: Voorhees
Address: 701 Haddenfield-Berlin Road