Shasta Pools & Spa's Remodeling Division
Con-Artist Company, Liar can't honor contract in timely manner, rude and won't call you back Ripoff

Do not do business with ANY Shasta Pool Company. I signed a contract and gave a down payment via American Express (for just this reason and dispute) back on April 13 and my pool is still empty on June 23.
Lie after lie after lie. First lie, I was told by the sales guy Tom, that Shasta DOES NOT SUB-CONTRACT. 90% of what work has be completed, has ALL been SUB-CONTRACTED.
Delay after Delay after Delay, phone calls not being returned. To get work done, I have had to threaten filling with BBB, Reg of Contractors, media coverage and filling a complaint directly with American Express.
I must say though, the SUB-CONTRACTORS have been very nice and have done good work *SO FAR*. It is not the fault of the SUB-CONTRACTORS, they are working folk just like me.

the problem is with the sales dept and corp office.
They will tell you ANYTHING just to get you off their backs and off the phone.

If you want the job done in a TIMELY manner, DO NOT USE SHASTA POOLS, go with the little guy, the one who really cares about the customer and their satisfaction.

Company: Shasta Pools & Spa's Remodeling Division
Country: USA
State: Arizona
City: Phoenix
Address: 3750 W. Indian School Road
Phone: 6025323700

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