Raynehart Ragdoll Cattery
Ripoff

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I had put a deposit of 200 down on a kitten in late June and then another 200 in July with Brenda hart Raynehart a ragdoll cattery in Texas, deposit was 400 dollars for a mink breeder quality ragdoll. Brenda seemed nice and pleasant to talk with I figured all would turn out in dealing with her.

Brenda had a severe hurricane in mid/late September and she said my kitten died. She said that she would be glad to return my deposits. She said that she was living in a hotel but would get it to me as soon as possible. I said if it would take me very long to get my 400 dollars and if she had some minks then I may purchase one but this was not definite, since I had been having my own problems. I did not have any proof of the kitten dying. I trusted her so I believed her. I know she had many cats to place very fast because her home was damaged so I really don't know.

Over the months I assumed she was busy with getting her home back to normal as I waited for either a cat or my money. I had developed problems with my lungs including infections and allergy. That have gotten worse. I had made a decision not to get another cat by 100% and since my original cat was said to have died it it would be best to receive my deposit back, plus my cost would be 2000 if Brenda had a cat for me. I have to add on more rooms to my home to spread my cats out so that I can continue to raise ragdolls. I had two that needed to be separated and I would not be able to spend 2000 dollars when I need to cut down on breeders due to my lung problems.

I emailed her on January 25th and explained what was going on and that I would need my money back. I had said for her to take her time but that I wanted my 400 back. I thought she would be ok with this because she already offered. I was kind and friendly I was not rude at all and I told her she could make installments to me until I received my 400 back.

This breeder will not even email me back at all, the last we spoke was January 2 when I was still buying a cat. I understood that she may be having her home fixed but I have seen her several times on the net and she read my mails and just ignored them. This to me is rude and not right to treat costumers this way when they have taken a large deposit.

I have no idea if she is even offering me a cat, that is the worst part. It looks like she is taking my deposit and offering me nothing. She ignored 3 or 4 emails. I had sent them weeks apart giving her time to respond. She has responded to other buyers so I know she is avoiding me.

It has been almost 7 months since her disaster. I don't see any excuses not to send one email to let me know if my deposit will be sent back. I have my own problems too, this is not just about her problems.

If it were 100 dollars I would let it go but I am out 400 and have no breeder mink from her because she is not offering anything. I had also seen another case of her taking a deposit, way before her hurricane and offered no cat to the buyer. I found the slander back in June a week before I sent my deposit. I overlooked the slander because I know sometimes costumers can be liars breeders can and will go through some problems like this. This was a BIG mistake. But now I know that there must be someone wrong here. This is a rip-off no matter how anyone sees it. I do not treat my costumers this way so I will not deal with breeders who do it.

I have bred cats since 2001 and I always treat my costumers with respect. I get back to every email within 2 days or I have someone respond for me if I am extremely busily.in my opinion we are here because of our buyers. We try our best to raise healthy kittens and make costumers proud. If we ignore them what do we have? Nothing


Company: Raynehart Ragdoll Cattery
Country: USA
State: Texas
City: Jasper
Site: www.raynehartragdollcattery.com
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