Fidelity National Warranty
Unreliable and never there for you California, Arizona, Nevada

I had put my condo for rentin October. On Jan. 17 on the advice of my son-in-law, I decided to get Fidelity National Warranty as insurance. I had used and showered in my condo for 5 years. On Jan. 20 the mgmnt company called to say that my downstairs neighbor was complaining that water is leaking from my condo into his. I told him I had just gotten a warranty and will have it looked into. He offered to have his plumber temporarily stop the leak, which was from my shower, the hot water faucett was leaking downstairs.

I called Fidelity National with my contract #. Damita said they would send Arsenal plumbing who would call me. When Arsenal did not call I called Fidelity again. They said T.I. Plumbing would now call me. No one did. I called them back Eduardo said I should call T.I. And set up a time. I did. Bruce came from T.I.initially he pronounced everything was fine. When I explained what had happened with the neighbor, he wanted to talk to the neighbor's plumber.

He talked to him twice then pronounced that there was a screw stopping the water leak and it could not be covered under the warranty. Charged me $45.00 and left.
I have called and spoken to Aaron and Jack in authorization Jack told me they might reconsider if the neighbor's plumber would explain why he put a screw to stop the leak. The neighbor's plumber did call them to explain but to no avail. I have left a message for Mr. Rawling asst. Mgr. Of authorization. No response. So far I have never received a contract from them. I am requesting a refund and have disputed the charge with my credit card company as I am very dissatisfied.

Company: Fidelity National Warranty
Country: USA
State: Nationwide
Phone: 8002083151
Site: homewarranty.com

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