Discover Card
Unauthorized Liberty Wireless Charges Not Removed Despite Fraud Guarantee

Discover states that they will protect card holders against fraudulent charges emanating from the internet. They don't. I was billed unauthorized charges that I disputed. The charges were unauthorized charges from Liberty Wireless which I reported on this site. They have a practice of billing charges that have never been authorized and when you find them a month later on your card statement they refuse to remove them after the fact.

To report them to Discover as unauthorized charges doesn't result in getting them credited as Liberty will refuse to declare them erroneous. Even though they have no documentation to support the charges so Discover is complicit as they refuse to honor their guarantee against fraud leaving the only recourse to cancel the card.

So it's buyer beware! Discover lies about its warranty of protection against unauthorized charges. They have no commitment to retain customers by honoring their warranty.

Russell
Carlsbad, New Mexico
U.S.A.

Company: Discover Card
Country: USA
Site: discovercard.com

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